Purchases made through Bushranger.com.au come with guarantees that cannot be excluded under the Australian Consumer Law. 
You are entitled to a repair, replacement or refund if a product:

• Is faulty or unsafe
• Does not perform as advertised
• Does not match its description
• If a product has a major fault, you may choose a refund or replacement.
  If the fault is minor, we may offer a repair first.

Refunds

We do not normally issue refunds if you simply change your mind or make an incorrect decision. 

To request a Return or Refund, contact us at info@bushranger.com.au. 

If your return is accepted, we’ll send you instructions on how and where to send your package. Items returned to us without a prior return request will not be accepted. 

You can always contact us for any return questions at info@bushranger.com.au.

WARRANTY POLICY

1. Our warranty
We warrant to you that the Bushranger 4X4 Gear product is free from defects in workmanship and materials for the warranty period.

2. Fitting and use 
Please ensure you:

(a) fit the Bushranger 4X4 Gear product in accordance with the product information and all relevant vehicle safety and compliance laws

(b) use the Bushranger 4X4 Gear product for the purpose for which it was originally designed and in accordance with the product information and all relevant vehicle safety and compliance laws

3. Exclusions 
Our warranty doesn’t cover:

(a) normal wear and tear

(b) fitting the Bushranger 4X4 Gear product other than in accordance with the product information and any relevant vehicle safety and compliance laws, including incorrect fitting

(c) using the Bushranger 4X4 Gear product other than for the purpose for which it was originally designed or other than in accordance with the product information and any relevant vehicle safety and compliance laws, including unusual, improper or negligent use or misuse or overloading

(d) misuse or neglect of the Bushranger 4X4 Gear product, including improper repair or maintenance or failing to repair or maintain

(e) alteration, abuse, acts of nature, terrorism, vandalism, collision, road hazards or adverse conditions

4. Making a claim 
Please contact us immediately upon becoming aware of a possible defect in the Bushranger 4X4 Gear product. We’ll arrange for you to either attend a Bushranger 4X4 Gear outlet (at your cost) for a Bushranger 4X4 Gear representative to inspect the Bushranger 4X4 Gear product (as fitted to your vehicle) or for you to return the Bushranger 4X4 Gear product to us. We’ll also request that you provide the purchase receipt and complete a warranty claim form. To ensure our warranty is not voided, please keep the purchase receipt as proof of purchase and don’t remove the fitted Bushranger 4X4 Gear product from your vehicle before contacting us. If your claim’s in order, we’ll notify you and (at our sole discretion) either repair or replace the defective workmanship or materials (at our cost) or refund to you the purchase price you paid for the defective Bushranger 4X4 Gear product. If further information or investigation is required or if the claim does not meet the requirements under our warranty, we’ll let you know.

5. Australian Consumer Law
The Bushranger 4X4 Gear product comes with guarantees that can’t be excluded under the Australian Consumer Law. You’re entitled to a replacement or refund if there’s a major failure and compensation for any other reasonably foreseeable loss or damage. You’re also entitled to have the Bushranger 4X4 Gear product repaired or replaced if it fails to be of acceptable quality, and the failure doesn’t amount to a major failure.

6. Other consumer rights
The benefits to you under our warranty are in addition to any other rights and remedies you are entitled to under relevant consumer laws. Our warranty replaces any other warranty given by Kingsley Enterprises or its supplier in respect of the Bushranger 4X4 Gear product.

7. Terms

The following terms have the following meanings: Term	Meaning
Product information	Information about the Bushranger 4X4 Gear product, which may be contained in any of the documentation provided with the Bushranger 4X4 Gear product, including safety instructions, installation instructions, operating instructions, owner’s manual, service manual, labels and packaging
Purchase date	the date you purchased the Bushranger 4X4 Gear product from a Bushranger 4X4 Gear outlet, as specified in the purchase receipt
Bushranger 4X4 Gear outlet	An outlet authorised by Bushranger 4X4 Gear to sell Bushranger 4X4 Gear products
Bushranger 4X4 Gear products	products or components that Bushranger 4X4 Gear manufactures or sells through Bushranger 4X4 Gear outlets
Warranty period	commences on the purchase date and ends as per the listing for the product.
We/Us	Kingsley Enterprises Pty Ltd (ABN 23 001 592 749) E: sales@bushranger.com.au A: 6A Brooks Road, Ingleburn NSW 2565 P: 1800 654 767 W: www.bushranger.com.au
You	the purchaser of the Bushranger 4X4 Gear product from a Bushranger 4X4 Gear outlet